Human judgement
The decision stays human.
An assessment can inform a decision. In the proposed response workflow, a person remains responsible for deciding what happens next.
Journal
The thinking behind the work.
Notes on the design of VN SOS: the role of coordination, the place of human judgement, and the importance of keeping the original record.
Coordination
Coordination starts with clarity.
The proposal connects people and information across an incident. It keeps the role of the technology distinct from the work of local emergency services.
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These articles explain a proposal and a system in development. They do not describe an operating emergency service.